UpKwest Privacy Policy

Last Updated: January 20, 2026

1. Introduction

Welcome to UpKwest! This Privacy Policy describes how UpKwest ("we," "us," or "our") collects, uses, processes, and shares your information when you use our job application tracking system, which includes our web application (developed with Next.js), our Chrome Extension, and any related services (collectively, the "Service").

We are committed to protecting your privacy and handling your data transparently. This policy applies to all users of the UpKwest Service on iOS, Android, web browsers, and the Chrome Extension.

Developer Name: EnfusionX Contact Email: team.enfusionx@gmail.com

2. Information We Collect

We collect information to provide, maintain, and improve our Service, helping you manage and track your job applications effectively. The types of information we collect depend on how you interact with our Service.

2.1 Information You Provide Directly

When you create an account, use our features, or interact with us, you may provide the following information:

Account Information: When you sign up for UpKwest, we collect your email address and securely manage your password (via Supabase Auth). This information is essential for creating and managing your user account and for secure authentication.
Job Application Details: As you add, edit, or track job applications through our web app or Chrome Extension, you provide specific details. This includes job titles, company names, application statuses, application dates, job board sources (e.g., LinkedIn, Indeed, Glassdoor), notes, tags/labels, and interview details.
Resume Files: You may upload resume documents (e.g., PDF, DOCX) to track which resume was used for each application. These files are stored securely.
AI Feature Inputs (Pro Users): If you use our Pro AI features for cover letter generation or interview prep, you will provide textual inputs such as job descriptions, resume snippets, personal details, or answers to interview questions. The AI models process this data to generate tailored content.
Payment Information: When you subscribe to a Pro tier or make a one-time payment for the Chrome Extension, you provide payment details (e.g., credit card information). This information is securely processed by our third-party payment processor, Paystack, and we do not directly store your full payment card details.

2.2 Information We Collect Automatically

When you access and use our Service, certain information may be automatically collected:

Usage Data: We collect information about your interactions with the UpKwest, such as the features you use, the pages you view, the actions you take (e.g., adding an application, updating status), and the time, frequency, and duration of your activities. This data is used to generate statistics and analytics on your job search progress.
Device and Browser Information: We may collect information about the device and browser you use to access our Service, including your IP address, browser type, operating system, and unique device identifiers. This helps us ensure compatibility and optimize your experience.
Smart Source Detection Data: The Chrome Extension automatically detects and extracts job information (e.g., job title, company, URL) from job boards you visit. This data is collected to pre-fill application forms for your convenience.

3. How We Use Your Information

We use the information we collect for various purposes, primarily to provide, maintain, and improve the UpKwest Service and to enhance your job search experience. Our legal bases for processing include contractual necessity, legitimate interests, your consent, and legal obligations.

To Provide and Maintain the Service: We use your account and job application data to deliver the core functionality of UpKwest, including managing your applications, tracking statuses, organizing with tags, and syncing data between the web app and Chrome Extension.
To Manage Your Account: Your email and authentication data are used to create, maintain, and secure your user account, allowing you to log in and access your information.
To Process Payments: We use payment information, processed by Paystack, to complete transactions for subscriptions and one-time purchases, and to manage your billing.
To Personalize Your Experience: We use your application data and usage patterns to provide relevant statistics, analytics, and insights into your job search performance.
To Provide AI-Powered Features (Pro Users): Your inputs for cover letter generation and interview prep are processed by Google Gemini and Claude AI to generate the requested content. This data is used solely to provide these specific features.
For Analytics and Improvement: We analyze usage data to understand how our Service is used, identify areas for improvement, troubleshoot issues, and enhance features like auto-extraction and smart source detection.
For Communication: We may use your email address to send you important updates about the Service, security alerts, or changes to our policies.
For Security and Fraud Prevention: We use collected data, including IP addresses and authentication logs, to protect our Service from unauthorized access, fraud, and other malicious activities.
To Comply with Legal Obligations: We may use and disclose your information as required by law, such as to respond to subpoenas, court orders, or legal processes.

We do not sell your personal data. We share your information only in specific circumstances with trusted third-party service providers who assist us in operating our Service, or when legally required.

4.1 Third-Party Service Providers

While no client-side tracking SDKs were detected, UpKwest utilizes specific backend and AI services that process user data as part of its core functionality. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Supabase (Database, Authentication, Storage): We use Supabase to host our PostgreSQL database, manage user authentication, and securely store your uploaded resume files and other application data. Supabase acts as our primary backend provider.
Paystack (Payment Processing): When you make payments for Pro subscriptions or the Chrome Extension, your payment details are securely processed by Paystack. We do not store your full payment card information on our servers.
Google Gemini (AI Features): For Pro users, specific textual inputs provided for AI-powered features (e.g., cover letter generation) are sent to and processed by Google Gemini to generate the requested content.
Claude AI (AI Features): Similarly, for Pro users, specific textual inputs for AI-powered features (e.g., interview prep) may be sent to and processed by Claude AI to generate the requested content.

4.2 Other Disclosures

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service if such a transfer occurs and your data becomes subject to a different privacy policy.

Under the General Data Protection Regulation (GDPR), if you are located in the European Economic Area (EEA) or the UK, you have certain rights regarding your personal data. We are committed to facilitating these rights:

Right to Access: You have the right to request copies of your personal data we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at team.enfusionx@gmail.com. We will respond to your request within one month.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of the contract with you to provide the UpKwest Service, including managing your account, tracking applications, and providing requested features.
Legitimate Interests: We process data for our legitimate interests, such as improving and personalizing the Service, conducting analytics, ensuring security, and preventing fraud, provided these interests do not override your fundamental rights and freedoms.
Consent: We may process certain data based on your explicit consent, particularly for specific AI features where your input is processed. You have the right to withdraw your consent at any time.
Legal Obligation: We may process your data where necessary to comply with a legal obligation, such as responding to lawful requests from public authorities.

7. Data Security

We are committed to protecting your information. We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include using secure servers, encryption (e.g., SSL/TLS), access controls, and regular security audits. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Data Retention

We retain your personal data for as long as necessary to provide you with the UpKwest Service, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations. This generally means we will retain your data for the duration of your active account. If you close your account, we will delete or anonymize your data, unless otherwise required by law (e.g., for tax or accounting purposes) or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

9. Children's Privacy

The UpKwest Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us immediately at team.enfusionx@gmail.com.

10. International Data Transfers

Your information, including personal data, may be transferred to and stored on servers located outside of your country or jurisdiction, including in countries where data protection laws may differ from those in your jurisdiction. For example, our primary backend provider, Supabase, and our AI service providers, Google Gemini and Claude AI, may process data in various global locations.

When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your privacy rights, such as relying on standard contractual clauses approved by the European Commission or other legally recognized mechanisms. By using UpKwest, you understand and agree to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We may also notify you via email or through a prominent notice within the UpKwest Service before the changes become effective. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: team.enfusionx@gmail.com